Search engine giant, Google has spent 10 years researching what makes a great boss by studying the habits of effective managers. Birmingham-based direct marketing experts, GoldIcon Enterprise have vast experience helping shape people into effective leaders, and they read the results with great intrigue.
CEO at GoldIcon Enterprise, Dwayne Foster is a passionate business coach and mentor who is dedicated to helping aspiring professionals to develop both personally and professionally, and they have reviewed the results.
- Be a good coach
A good coach doesn’t look to solve the problems of their mentees, instead, they use problems as teaching moments to advise and guide people to achieve the desired outcome.
- Empowers others
In their decade of research, Google found that a good leader gives their team freedom to experiment, explore new ideas, and to develop their own style. The most effective managers don’t micro-manage, they empower others.
- Create an inclusive team environment
Great managers understand the importance of building trust and creating a supportive and nurturing team environment.
As Google explains, “In a team with high psychological safety, teammates feel safe to take risks around their team members. They feel confident that no one on the team will embarrass or punish anyone else for admitting a mistake, asking a question, or offering a new idea.”
- Productive & Results-oriented
Results and meeting targets drive the best managers. They get to know their team and are able to use emotional intelligence to motivate and inspire their team to reach their full potential and produce optimum productivity levels.
- Great communicator
The most effective managers understand that communication is a two-way street, they are great listeners- enabling understanding. They share their knowledge and experience and encourage an open discussion with their team. They also understand the importance of delivering constructive feedback to help people progress.
- Supports career development and discusses performance
Great managers don’t hold people back. They support and guide them, providing valuable insight to allow their team to achieve their goals and reach their full potential.
- Have a clear vision/strategy
Great managers recognise the importance of having a clear vision, and making sure the whole team shares that vision and is working towards it.
- Possess key technical skills
Great bosses are highly skilled at what they do and know the ins and outs of the role in order to adequately advise and guide others. This is a philosophy that resonated with GoldIcon Enterprise who have a development pathway that means everyone starts at the same level, to learn every aspect of the business.
The best managers appreciate the value of collaboration. They have the ability to see the big picture, and cooperate across all departments to work for the good of a company as a whole.
- Strong decision maker
Great managers are able to make the tough decision, and ensure the team understands the reason for those decisions.
GoldIcon Enterprise concurs with the ten points highlighted by the Google research. The firm recognises that great leaders build great businesses and that effective leadership is integral to business success.